Managed Services – What Is It and What’s Included?

TechPath Managed Services gives you access to a team of IT specialists, all focused on making your environment operate as smoothly as possible. With predictable monthly costs, we manage your hardware, software, phone systems, printers, backup systems, network security and other vital technology. You can get on with business, knowing your IT is in safe hands.

  • Priority Support

  • User & Device Management

  • Network Security

  • Monitoring & Maintenance

  • Backups & Disaster Recovery

  • Reporting

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Have a question, or ready to get started?

How Much Does It Cost?

We know that no two businesses are the same, so we offer flexible plans designed to support our customers’ needs.
With plans starting from as little as $80 per user, per month, you can boost reliability and efficiency in your business.

  • Costs Tailored To Your Needs

    Only pay for what you need

  • Cheaper Than Managing In-house

    Utilise our experts instead of training your staff

  • Guaranteed To Save Time

    Increased productivity without the IT distractions

  • No Lock In Contracts

    Our satisfaction guarantee

Our service level agreement means there will be no unexpected IT bills – and you can scale up or down as your business needs change.

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“TechPath has been with us since our inception as a company over 10 years ago. In that time, we have grown from one small office with two computers and a printer, to a national business with branches around Australia and close to 75 users. TechPath has grown with us in the time to become a trusted business partner. We enjoy strongly performing and reliable IT systems that enable us to concentrate on running the business, without worrying about the demands of day-to-day IT management. We would recommend TechPath as a competent and trustworthy IT service provider anytime.”

Scott Stephens, Multotec

How  Can Managed Services Help?

There are a wide range of benefits that come with enlisting the services of a managed service provider. Not only do issues get resolved quickly,
you have access to the latest technology and innovative solutions that can maximise up-time and increase profitability.

  • Improved Efficiency & Productivity

  • Enhanced IT Security & Compliance

  • Proactive Approach To Monitoring & Maintenance

  • Predicable Monthly IT Costs

  • Greater In-house IT Capabilities

  • Access To Newer Technologies & Innovative Solutions

  • Free your team from day-to-day IT tasks

  • Remove The Need For Internal IT Resources

If you are experiencing system reliability issues, or need to free up your team from taking care of day-to-day IT tasks,
it could be time to consider whether managed services could benefit your business.

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Where We Service

We provide Managed IT Services from our Brisbane office, and service the following areas:

  • Brisbane (and surrounding suburbs)
  • Logan
  • Ipswich

Other areas are available on request. Please contact us to discuss your requirements.

 

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TechPath’s Managed Service Journey – Next Steps

TechPath gives you a trusted business partner in IT, that will be there every step of the way:

  • 1. Discovery

    We get to know your business and your IT pain points

  • 2. Strategy

    We formulate a plan that is right for your business

  • 3. Implementation

    We seamlessly take over IT monitoring and maintenance

  • 4. Benefits

    You can concentrate on business while we take care of your IT

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Why TechPath?

TechPath provides high quality IT solutions that make businesses be more successful. We are passionate about understanding
the needs and business goals of our customers so we can truly align with them, to help them achieve more.

  • Over 20 Years In Business

    Trusted experts in the industry

  • 99.9% Uptime Guarantee

    Maximum up-time for minimum fuss

  • Satisfaction Guarantee

    Customer experience program

When you enlist help with your vital technology resources, you need to know you are in safe hands. TechPath encourages customers to expect the very highest levels of service. We insist on our people working as hard for your business as they do for our own.

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Remove the IT distractions from your day, let
TechPath design a Managed Services solution
that is right for your business.

 “Our customers rely on our managed IT experts for professional support and
proactive maintenance, so they can retain focus on their key business strengths.”