Managing costs would have to be one of the most common challenges discussed when we meet clients. No matter how frugal you are, how well you educate staff, costs of many essentials continue to rise – but putting up your own prices may make you less competitive. Many of the businesses we work with are seeking a fresh perspective on how they can use technology to keep costs under control – and there are many ways we can help. One of the easiest, though, is also the most often overlooked.
EX? No, we are not talking about your previous significant other who always forgot to unpack the dishwasher or take out the bins. We are talking about Employee Experience.
The experience your employees have from the moment they first interact with your company’s recruiter, right through to their departure, is a collective series of emotional interactions the service industry has coined with the term ‘EX’.
The greater the role of technology in business operations, the higher the priority must be for the IT department to plan for the unexpected. Given that today’s organisations depend on IT to an unprecedented level, regular review and testing of the disaster recovery (DR) plan makes sense. But what should be on the plan?
Delivering a better customer experience begins with engaged employees, however finding the perfect work life balance can be challenging for many companies.
Its Saturday morning, a perfect Brisbane winters day. With 20 staff in attendance, this well anticipated event was sure to go down in TechPath history. Based on a German sports comedy show, Bubble Soccer involves large inflatable balls that allow two teams to bump and bounce their way around a field, providing the ultimate entertainment for players and spectators alike.
Connectivity is one of the most often overlooked aspects of cloud strategies. In the excitement about all the opportunities and efficiencies – and there are many – the focus is on choosing the right cloud mix. It should be – but without dependable, fast internet, cloud dependency can land you quickly back down to earth.
You’re in a rush. Budget forecasts must be completed, emails answered, you skipped lunch, and there’s a niggling problem with backups you need to address. Oh, and you want to leave on time to make it to your child’s big footy game. If there never seems to be enough hours in the day, you’re not alone.
In an ideal world, no hacker would ever breach your defences, and you’d happily go about your business without having to think about recovering from cyber-security events. The real world isn’t like that. 62% of businesses are attacked at least weekly, with one in ten being hit every hour or continuously1. In the game of cat-and-mouse between hackers and the organisations they target, there are no guarantees.
Hot on the heels of Australia’s own data protection laws, the European Union has implemented its own, very stringent legislation on May 25th. Think the European Union General Data Protection Regulation (GDPR) doesn’t affect businesses on the opposite side of the world? Think again. The GDPR has the power to reach around the world and back again.
Technology vendors are competing more intensely than ever for the business dollar, which should be good news for buyers. The battlefield is marked by new features, designed to make business easier and more efficient. With 5-10 features added each week to essentials such as Office 365, though, who has time to keep up?