How secure is your data ? Read what one well-resourced school discovered when they conducted penetration testing of their IT environment.
Recent Windows 10 updates will help you manage time and increase security. Here we highlight some of the new features.
Traditionally, technology in agriculture has been based on-premise, but is this the best option? We bust four of the most common myths about managed IT.
By being aware of our relationship with technology, we can make smarter choices about keeping tech usage to a healthy level. Here are 7 easy ways to reduce screen time.
For many organisations, it is already happening without their knowledge, with the average time for detection a staggering 196 days. Keeping your organisation protected from cyber-crime isn’t easy, so we asked our security experts how businesses can stay safer and reduce IT risk.
TechPath makes it easy to move to the cloud, for education institutions and not-for profit organisations.
The new year will see an even greater shift in the social and emotional purchasing of goods and services, with convenience replacing cost, and experiences replacing transactions. How many experiences and relationships will you create in 2019?
The workforce has changed drastically in the last decade. Increasingly mobile and technically savvy, workers are accustomed to having access to their world via their smartphone, tablet, or a host of portable devices. Cloud technology has smashed previous boundaries, but with business-critical applications running over the internet across multiple clouds, traditional WAN architecture cannot keep pace. Bogged in complexity and stretching the limits of bandwidth, how is the IT team to respond to business needs fast enough to remain competitive?
It is a common conundrum in business: there are opportunities to do more with IT, but it means spending less elsewhere. If you don’t want to upset the carefully established balance, how do you find savings that fund the way forward? In even the most cost-conscious customer environment, we always look for ways to eliminate overspend and avoid waste. Here are some of our ways to reduce IT costs and increase efficiency.
It is fair to say that the TechPath team are technology fanatics. If there’s a way to make something quicker, smarter, or to reduce effort, you can be sure we’ll find it. Here we review five of our favourite apps that save time and money.
While most medical practices do some form of strategic planning for their practice, they often miss one of the key aspects of planning for their success – IT Strategic Planning. After construction, fit-out and setup costs, IT infrastructure forms one of the largest capital expenses for any medical practice. Taking a strategic view of this expenditure and how the IT infrastructure is an important practice tool helps to deliver better patient, clinical and business outcomes.
For IT managers, presenting to a C-level audience is unlike any other situation, and it is important to understand how to handle it to get a strategy across the line. Senior executives don’t have a lot of time and make a lot of high-stake decisions, making a meeting with them a precious commodity. You have a lot to say and IT is crucial to the smooth running of any business, but it is imperative you get right to the pain point and push why this strategy should be important to them while you have their attention.
New digital tools are making it easier for businesses to transition from overflowing filing cabinets to organised online formats. But is your company ready to take the leap?
Here are our top 10 reasons to go paperless.
Managing costs would have to be one of the most common challenges discussed when we meet clients. No matter how frugal you are, how well you educate staff, costs of many essentials continue to rise – but putting up your own prices may make you less competitive. Many of the businesses we work with are seeking a fresh perspective on how they can use technology to keep costs under control – and there are many ways we can help. One of the easiest, though, is also the most often overlooked.
EX? No, we are not talking about your previous significant other who always forgot to unpack the dishwasher or take out the bins. We are talking about Employee Experience.
The experience your employees have from the moment they first interact with your company’s recruiter, right through to their departure, is a collective series of emotional interactions the service industry has coined with the term ‘EX’.
The greater the role of technology in business operations, the higher the priority must be for the IT department to plan for the unexpected. Given that today’s organisations depend on IT to an unprecedented level, regular review and testing of the disaster recovery (DR) plan makes sense. But what should be on the plan?
Delivering a better customer experience begins with engaged employees, however finding the perfect work life balance can be challenging for many companies.
Its Saturday morning, a perfect Brisbane winters day. With 20 staff in attendance, this well anticipated event was sure to go down in TechPath history. Based on a German sports comedy show, Bubble Soccer involves large inflatable balls that allow two teams to bump and bounce their way around a field, providing the ultimate entertainment for players and spectators alike.
Connectivity is one of the most often overlooked aspects of cloud strategies. In the excitement about all the opportunities and efficiencies – and there are many – the focus is on choosing the right cloud mix. It should be – but without dependable, fast internet, cloud dependency can land you quickly back down to earth.
You’re in a rush. Budget forecasts must be completed, emails answered, you skipped lunch, and there’s a niggling problem with backups you need to address. Oh, and you want to leave on time to make it to your child’s big footy game. If there never seems to be enough hours in the day, you’re not alone.
In an ideal world, no hacker would ever breach your defences, and you’d happily go about your business without having to think about recovering from cyber-security events. The real world isn’t like that. 62% of businesses are attacked at least weekly, with one in ten being hit every hour or continuously1. In the game of cat-and-mouse between hackers and the organisations they target, there are no guarantees.
Hot on the heels of Australia’s own data protection laws, the European Union has implemented its own, very stringent legislation on May 25th. Think the European Union General Data Protection Regulation (GDPR) doesn’t affect businesses on the opposite side of the world? Think again. The GDPR has the power to reach around the world and back again.
Technology vendors are competing more intensely than ever for the business dollar, which should be good news for buyers. The battlefield is marked by new features, designed to make business easier and more efficient. With 5-10 features added each week to essentials such as Office 365, though, who has time to keep up?
Whether you’ve been in the workplace for decades, or are among the new crop of tech-savvy employees, you are probably finding yourself in the midst of massive upheaval. Organisations are updating, and in this brave new digitised world, the skills that were essential just a few years ago may be losing their appeal. So, what abilities will you need to master for 2020?
In business, there is something to be said for reaching out to do the right thing, not merely the minimum acceptable. That is the case with new Notifiable Data Breach (NDB) laws introduced in Australia this year. The renewed focus on data protection is welcome, and it will go some way to making us all safer online, but we should always do more to prevent breaches.
Technology never ceases to amaze. Almost daily, there is another exciting breakthrough. We know more about ourselves and our world than ever, we work smarter, we connect with faraway family and friends, and we have the power to make smarter use of resources.
Implementing a customer experience program within an organisation can be a huge shake up for employees. It uses processes that involve thoroughly looking at the way team members conduct everyday business and often raises the question ‘could we be doing things better?’
Most of us remember the movie ‘What Women Want,’ starring Mel Gibson. Nick a chauvinistic sales executive miraculously gains the ability to hear women’s thoughts. He uses this insight to tailor the way he interacts with women, and to help his relationship with his teenage daughter, But it has a single flaw…
It has taken a while, but a social shift is taking hold in Australia. Working from home is becoming more commonplace than ever, and has – largely – lost the association with taking it easy. This is because flexible working is now clearly connected with productivity gains.
Customer intelligence may be a new concept to many but it is just as quickly becoming a hot topic in a wide range of industries. As customers become more informed, the balance of power has shifted and priority now lies on a greater understanding of expectations.