In an ideal world, no hacker would ever breach your defences, and you’d happily go about your business without having to think about recovering from cyber-security events. The real world isn’t like that. 62% of businesses are attacked at least weekly, with one in ten being hit every hour or continuously1. In the game of cat-and-mouse between hackers and the organisations they target, there are no guarantees.
Hot on the heels of Australia’s own data protection laws, the European Union has implemented its own, very stringent legislation on May 25th. Think the European Union General Data Protection Regulation (GDPR) doesn’t affect businesses on the opposite side of the world? Think again. The GDPR has the power to reach around the world and back again.
Technology vendors are competing more intensely than ever for the business dollar, which should be good news for buyers. The battlefield is marked by new features, designed to make business easier and more efficient. With 5-10 features added each week to essentials such as Office 365, though, who has time to keep up?
Whether you’ve been in the workplace for decades, or are among the new crop of tech-savvy employees, you are probably finding yourself in the midst of massive upheaval. Organisations are updating, and in this brave new digitised world, the skills that were essential just a few years ago may be losing their appeal. So, what abilities will you need to master for 2020?
In business, there is something to be said for reaching out to do the right thing, not merely the minimum acceptable. That is the case with new Notifiable Data Breach (NDB) laws introduced in Australia this year. The renewed focus on data protection is welcome, and it will go some way to making us all safer online, but we should always do more to prevent breaches.
Technology never ceases to amaze. Almost daily, there is another exciting breakthrough. We know more about ourselves and our world than ever, we work smarter, we connect with faraway family and friends, and we have the power to make smarter use of resources.
Implementing a customer experience program within an organisation can be a huge shake up for employees. It uses processes that involve thoroughly looking at the way team members conduct everyday business and often raises the question ‘could we be doing things better?’
Most of us remember the movie ‘What Women Want,’ starring Mel Gibson. Nick a chauvinistic sales executive miraculously gains the ability to hear women’s thoughts. He uses this insight to tailor the way he interacts with women, and to help his relationship with his teenage daughter, But it has a single flaw…
It has taken a while, but a social shift is taking hold in Australia. Working from home is becoming more commonplace than ever, and has – largely – lost the association with taking it easy. This is because flexible working is now clearly connected with productivity gains.
Customer intelligence may be a new concept to many but it is just as quickly becoming a hot topic in a wide range of industries. As customers become more informed, the balance of power has shifted and priority now lies on a greater understanding of expectations.
With massive, repeated ransomware attacks making news, and cyber-crime increasing rapidly, you’ve probably heard about the need for strong passwords. But the new breed of cyber-criminals are smart, organised, and very convincing; even the well-educated have been caught out. So, are strong passwords enough?
To say the IT industry has moved rapidly over the years is an understatement. TechPath’s Troy Adams has made it through the ups and downs of the Australian tech industry, giving him an experienced viewpoint shared by few others.
It seems like a legitimate request. A supplier invoice notifies you of a change of bank details. You update your system and make the payment. The invoice looks like any other – seems legit, right? Yet this can be all it takes to become the victim of fraud.
What a wild ride the past seven weeks have been. After a complete demolition of the existing interior, we have fully prepped our new office space for the bigger ticket installations.
26 hours in airports, double booked flights, 42-degree heat and 24,000 steps a day: It can only be the week of the Black Hat and DEFCON conference. I attended the largest information security conference to discuss the current trends and issues facing the industry.
All types of school, every university and college, have long shared a challenge: how do we meet the unique learning needs of a diverse range of abilities and learning types?
Demolition has begun and we are getting to the crux of the decision making in regards to fit-out design. One of the concepts that we took on board very early in the planning stages was an architecturally inspired staircase.
There’s a point that every growing business reaches. The office is bursting at the seams. Staff are working out of meeting rooms, and you have even claimed space in the office next door. Maybe a slight exaggeration, but moving office is daunting, and can be put off too long.
The arrival of NBN will see the retirement of Telstra copper services, and the changes will impact many businesses.
It can be one of the most isolated jobs in any business. Even right there in a full office, there may be only one or two other IT staff, or you may even be the only one in the whole building who knows a server from a switch.